TERMS AND CONDITIONS OF USE
You are subject to the following terms and conditions of use (the “Terms and Conditions”) when you access and use this website, purchase goods and engage in services available through this website (collectively, the “Website”). By using the website, you agree to all terms and conditions, which may be updated at any time without notice.
The website “http://nextx.global” is owned by members and the company Genecare Sdn Bhd (the “Company”. You agree that the Company may make agreements with you by electronic means and that such agreements are legal, authentic and valid for the purposes of the law.
Material from this Website is protected by copyright and may not be copied, reproduced, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of the copyright owner.
Material on this Website is provided for lawful purposes only and in a manner which does not violate the rights of, or restrict or inhibit the use of this Website by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or of defamatory, racially or ethnically objectionable material of any kind or disruption of normal flow of dialogue within this Website.
You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
You must not misuse this Website.
You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
4. Terms of Sale
You will be required to create an account with us to place an order with us. All information submitted by you must be true and up to date.
Availability of items
All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. All deliveries are only within Malaysia.
You are required to be over eighteen (18) years of age to place an order. If you are under the age of eighteen (18), we require a parent or guardian to act on your behalf. We retain the right to refuse any request made by you if you are under the required age.
Price & Payment
Prices, where applicable, are inclusive of GST (0%) and are in Malaysian Ringgit. You may be subject to additional shipping costs and additional charges will be displayed in the ‘Final Total’.
We retain the right to refuse your request should displayed prices be incorrect (even after Order has been acknowledged by us).
You may pay using any of our payment partners available on our website.
Refunds & Returns
1. This Return and Refund policy is only be applicable for NexTx platform.
2. Should there be any discrepancy of products delivered and customer wishes to exchange, return or refund, customer needs to notify us within 3 days upon receiving the goods. Customer can contact our Customer Service by phone +6016 692 0303 or email firstname.lastname@example.org. We will take 7 working days to handle your request or complaint.
3. Return / Refund of products may subject to the following conditions:
a) If the product delivered is damaged or defective
b) If the product is near expiry or expired
c) If the product is different from the order.
Please be reminded that the products meant for return or refund shall be returned in its original condition, quantity and packaging as it first delivered to customer. Kindly also attach the proof of purchase.
4. Customer is advised to pack the returned product with care to prevent any loss or damage to the product.
All warranties are subject to each product’s terms and conditions provided the manufacturer. You may only initiate a warranty claim with proof of purchase.
5. Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of Malaysia and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Malaysian courts.